About Pink-mule.com

Welcome to Pink-mule.com

Pink-mule is a Danish company with great ambitions. We are five employees who only sell the best products on the market for e-cigarettes through our webshop and our store in Aulum (between Herning and Holstebro). At Pink Mules, we are passionate about the steam world, but we also know that navigating a variety of questionable products and retailers can be confusing. If you are brand new to e-cigarettes, nothing can ruin the joy of steaming like the countless technical terms and concepts associated with. What mixing ratio should your e-juice have? Which coil are you looking for? How many watts should your MOD have? These are complicated questions for a new steamer, but important nonetheless. In addition to selling the products in our huge range, we also communicate at eye level with a wide Danish audience by taking the advanced subject terminology down to an understandable level for beginners, without more tanned steam heads having to feel overlooked. Pink-mule deals with e-cigarette starter kits and advanced steam equipment in high quality and ensures through competent advice and good customer service that our many customers get the very best experience by shopping with us - every time!


Our history

Since October 2012, Pink-mule has traded in products for steamers like ourselves. We know what our customers want, and together we have over 20 years of experience with e-cigarettes. It has built up an expertise that we are happy to distribute to pass on the joy of the steam world. The interest in smoking e-cigarettes is not surprisingly rising at a time when regular cigarettes are becoming more and more phased out in society. We do not judge any smokers, but experience a great many smokers who are happy to take the leap from cigarettes to e-cigarettes. There are e-cigarettes that act as a substitute for cigarettes both in taste and feeling. The only major difference is that the contents are replaced with tasty steam. At Pink-mule, we are at the forefront of a market that is transforming the growing interest into new and innovative products. It is literally something for everyone, and it is our great ambition and mission to present a wide range of different products. However, we refuse to slacken on quality, which is why we only sell goods from the best manufacturers on the market. Everything is extensively tried and tested before it hits the shelves, providing a sense of security that sets us apart from many other e-cigarette retailers.


Safety comes first

Our website reflects our professional approach to e-cigarettes, and our customers can safely shop with us. Our website naturally has the e-mark, which is the certificate that guarantees safe and transparent trading in Denmark. With the e-mark, you are covered by buyer protection of up to DKK 10,000 for each transaction. The prerequisite is, among other things, that the trader is checked on an ongoing basis, so that you are guaranteed a safe transaction at Pink-mule. Our webshop is large, and we guarantee a safe environment when you shop with us. We use SSL encryption so that your entries are secured against misuse. Payment can be made by credit card, Mobilepay or Viabill, and we guarantee fast delivery within 1-3 days. When you shop with us, we throw in free shipping on top of your purchase, as long as the amount traded for is over DKK 299.


Always good customer service

We want to stand out positively in the market for e-cigarettes and accessories. Our ambition is to be the Danes' absolute favorite retailer of e-cigarettes and steam equipment for both the new and the experienced steamer. That is why we are always ready to answer any questions regarding our products, general help to get started or something third. We believe that our customers get the very best experience with us, and therefore you can always contact us either in our store in Aulum, on our online chat on the website, on the phone number 71 99 36 59 or the email support @ pink-mule. com. Our customer service embraces more than questions and guidance, as we also cater to our customers with offers and information that is relevant to them. We regularly update our blog, where we write about everything in the steam world. For example, we give good advice on steam in the workplace, various technical explanations and write about the latest studies on e-cigarettes. We have also set up a customer club that you can sign up for. Here you get a newsletter about every other week with our new offers and other information.


Welcome to Pink-mule.com

Yours sincerely
All of us at Pink-mule.com

A part of Flapour UG

Alter Kirchenweg 83

24983 Handewitt

Tel. +45 7199 3659

Mail: support@Pink-mule.com
CVR: DE 1529026478