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This is how we deliver from Pink-Mule.com

When shopping at Pink-Mule.com, you can choose the following delivery methods: GLS Pakkeshop: 35.00 DKK. Free shipping on purchases over 399.00 DKK (incl. VAT) Choose this delivery method if you want your package to be delivered in a GLS package store near you. Choose from over 1600 package deals nationwide. Delivery time is usually 1-2 working days. Packages sent with GLS are not delivered on weekends. When you choose delivery to a GLS package store, you will receive an e-mail / SMS when the package is ready for collection. Then you have ten working days to pick up the package. Follow your package here: https://gls-group.eu/DK/da/find-pakke GLS Private delivery: 59.00 DKK. Choose GLS Private Delivery when you want your package to be delivered directly to your home with GLS. Delivery with GLS always takes place on weekdays, and there are 1-2 weekdays for delivery. Note! You must have a time in advance with GLS to be able to use private delivery. Read more about this delivery method here (https://gls-group.eu/DK/da/send-pakker/privatedelivery) Follow your package here: https://gls-group.eu/DK/da/find-pakke PostNord Pickup location: 35.00 DKK. Have your package delivered to your nearest PostNord collection point. Shipping with PostNord to an optional collection point includes collection at post offices and in parcel boxes around the country. Choose from approximately 1,600 post offices and parcel boxes throughout the country. Delivery time is 1-2 working days. PostNord delivers to parcel boxes Monday-Saturday. Follow your package here: https://www.postnord.dk/track-trace PostNord with distribution: DKK 59.00. With this form of delivery, PostNord delivers your package to your address every weekday. PostNord delivers from day to day, so you can expect a delivery time of 1-2 working days. If you are not at home to receive the package, PostNord will take the package to a package store and notify you. In that case, the package can be picked up the next day. Note: The package can be delivered to an agreed location at the address. This simply requires that the customer is registered with Modtagerflex via PostNord. Read more about this here (insert link: https://www.postnord.dk/modtag/fleksibel-levering/modtagerflex) Note! Delivery time to bridged islands may take a little longer. Follow your package here: https://www.postnord.dk/track-trace Delivery abroad Pink-Mule.com currently has no options for delivery to Norway and Germany. DHL On Demand Delivery, Sweden: 79.00 DKK. Choose DHL ODD as the delivery method if you want your order to be sent to Sweden. Note: Delivery to Sweden applies to packages of 0-2 kg. The transit time is 2-4 days. Once the package has been sent, the recipient will receive an SMS or e-mail with the expected delivery time. If this does not suit the recipient, the recipient can follow the link in the e-mail / text message and change the delivery time or delivery location as desired. If you want to follow your package, you can simply follow the link in the email you receive when you send the order. Delivery information All packages have a track number that provides security upon delivery. You can therefore follow the package on the various freight providers' websites. We automatically send an order confirmation and invoice via e-mail when your order is delivered. Delivery time is usually 1-3 working days. We strive to send orders made before 12 the same day. When ordering on weekends, we strive to send orders the next working day. It is possible to order items for collection in our physical store in Aulum. This is done by appointment by phone or e-mail. Unfortunately, it is not possible to order goods to be picked up in the store via the web shop. Unless otherwise agreed, we always send your entire order together. We point out that we do not guarantee delivery to non-bridged islands. If you are unsure, please contact us. Lost deliveries If your package is very late, please contact the shipping provider or Pink-Mule.com so that a search of the package can begin. When you contact Pink-Mule.com, please enter your order number or telephone number in the request, so that we can find your order in our systems faster and start searching for the package. When contacting the shipping provider, enter your tracking number. In the event of lost shipments, the shipping provider has up to 72 hours to search for a package to find it. Damaged packages If your package was damaged upon receipt, send us pictures of the package on the outside as well as pictures of the damaged contents as soon as possible. This is sent to support@pink-mule.com with your order number or telephone number so that we can find your order in our systems faster. If damaged content is used before a possible compensation case, the possibility of compensation disappears.

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